Not the right fit for your wall? Here's how returns and replacements work.
You have 14 days from delivery to return an item for a full refund. Prints should come back unframed and in their original, undamaged condition. Once we receive and inspect the return, refunds are issued to your original payment method within 5 business days.
If your order arrives damaged, defective or wrong, we'll replace it free of charge. There is no need to send anything back. Just email a photo to hello@filledwall.com within 14 days of delivery.
Want a different size? Start a return within 14 days and place a new order for the size you'd like. If there's a price difference on an unshipped exchange, let us know and we'll balance it.
Because they're made just for you, personalised prints can't be returned for a change of mind. We'll always fix anything that arrives faulty or not as ordered.
Email hello@filledwall.com with your order number and reason and we'll reply with the next steps. Return shipping for change-of-mind returns is covered by the buyer.
Questions before you send anything back? Contact the studio.